Legal Documents

A11111 Terms & Conditions – Complete Platform Usage Terms in English

Please read these Terms and Conditions carefully before creating an account with a11111. They form the legal basis of the agreement between you and a11111.

Last updated: June 2026 Bengali Version 18+ only
These Terms & Conditions 1 June 2026 This page shows the date of the most recent update. Continuing to use your a11111 account constitutes acceptance of these terms.

1Introduction & Eligibility

These Terms & Conditions ("Terms") govern the legal relationship between the a11111 platform ("a11111", "we", "the Platform") and its users ("members", "you"). By accessing the platform through the a11111 website, mobile application, or any other channel, you are deemed to have fully accepted these Terms.

A11111 is an internationally licensed online betting and gaming platform. Users in Bangladesh are personally responsible for ensuring their use of this platform complies with local laws.

These Terms and Conditions are provided in Bengali for members' convenience. In the event of any interpretive conflict, the English version shall prevail.

2Account Registration

To open an account at a11111, the following conditions must be met:

  • You must be at least 18 years of age.
  • Each individual may hold only one account.
  • All information provided at registration must be accurate and up to date.
  • Keep your account password and login credentials confidential at all times.
  • Only one account may be created per mobile number.
  • A11111 reserves the right to decline any registration request.

In the case of multiple accounts

If a member attempts to open or operate multiple accounts, a11111 reserves the right to close all such accounts without prior notice and forfeit all associated balances and bonuses.

If multiple family members wish to play from the same device or network, please notify support in advance. Otherwise, the system may flag the accounts as duplicates.

3Age Verification & KYC

A11111 takes a strict stance against underage gambling. All members must complete the Know Your Customer (KYC) verification process before making their first withdrawal.

What KYC Requires

  • A clear photo of your National ID (NID) or passport.
  • A selfie photo showing your face (may be required on occasion).
  • Proof of ownership of the payment method (where required).

If KYC information is false or incomplete, the account will be suspended or closed and the balance may be withheld.

4Deposits & Withdrawals

The key terms governing financial transactions at a11111 are outlined below:

Deposit

  • Minimum deposit amount is ৳500 (bKash, Nagad, Rocket).
  • Minimum bank transfer amount: ৳1,000.
  • Deposits must be made using a payment method registered in your own name.
  • Deposits made through third parties are not accepted.
  • A11111 reserves the right to return any deposit without verification.

Withdrawal

  • Minimum withdrawal amount is ৳500.
  • Withdrawals will only be processed to verified payment methods.
  • Maximum processing time for standard members is 2 business hours.
  • Your first withdrawal will be held until KYC is completed.
  • Withdrawals may be placed under review at any time if suspicious activity is detected.
  • The maximum daily withdrawal limit varies by VIP tier.

5Bonuses & Promotions

Every bonus offer at a11111 comes with specific terms attached. By claiming a bonus, you are deemed to have accepted those terms.

General Bonus Terms

  • A minimum 3x wagering requirement applies to the welcome bonus.
  • Withdrawals from bonus funds are not permitted until the wagering requirement has been completed.
  • Each bonus can only be claimed once (per person/device/IP).
  • Daily cashback has no wagering requirement — it can be withdrawn directly.
  • Bonuses are valid for 30 days from the date of the offer, or within the specified period.
  • A11111 reserves the right to modify or cancel any bonus offer.

Full terms for each bonus are listed separately on the relevant offer page. Please read them before claiming.

6Betting Rules

To place bets on a11111, the following rules must be followed:

Placing Bets

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a bet remains incomplete due to a technical issue, it will be considered void.
  • If a bet is accepted at incorrect odds, a11111 may correct or void it.
  • All decisions regarding live betting are solely at a11111's discretion.

Bet Cancellation & Refunds

Bets may be voided and stakes refunded in the following circumstances:

  • If an event is cancelled or suspended.
  • If the match is not completed within the scheduled timeframe.
  • Technical errors arising from causes beyond a11111's control.

7Responsible Gambling

A11111 places the highest priority on members' wellbeing and financial safety. Betting is a form of entertainment — not a source of income.

  • Members can set their own daily, weekly, and monthly deposit limits.
  • Session time limits can be set from your account settings.
  • Temporary or permanent self-exclusion options are actively available.
  • If signs of gambling addiction appear, our support team is ready to help.

For more details Responsible Gambling View page.

8Prohibited Activities

The following activities are strictly prohibited. Violations will result in account closure and balance forfeiture:

  • Creating or using multiple accounts.
  • Claiming bonuses through abuse or manipulation.
  • Transacting using another person's payment method.
  • Depositing through money laundering or illegal funds.
  • Attempting to pass KYC using false or fraudulent information.
  • Exploiting system vulnerabilities or attempting to hack the platform.
  • Accessing or hacking another member's account.
  • Affiliate fraud or self-referral.

9Account Closure & Suspension

At the member's request

You can close your account at any time by contacting support. Any remaining balance must be withdrawn before closure. a11111 typically processes closure requests within 24 hours.

An initiative by a11111

A11111 may suspend or close an account without prior notice in the following cases:

  • A clear violation of the Terms and Conditions.
  • Evidence of fraud or abuse.
  • Order from a court or regulatory authority.
  • Suspicion of money laundering.

If an account is closed due to a terms violation, there is no obligation to return the remaining balance.

10Privacy & Data Protection

By registering with a11111, you agree to our Privacy Policy. a11111 keeps your personal information secure and never sells it to third parties.

  • Personal information is used solely for the operation of the platform.
  • Information may be disclosed to authorities when required by law.
  • KYC documents are stored in encrypted form.

For more details Privacy Policy View page.

11Changes to Terms & Conditions

A11111 may update these Terms and Conditions at any time. Members will be notified of significant changes by email or SMS. Continued use of the platform following any update will be taken as acceptance of the revised terms.

This page always displays the date of the latest update. We recommend checking it regularly.

12Contact & Dispute Resolution

If you have any questions or disputes regarding these Terms and Conditions, please contact the a11111 support team in the first instance. Most issues can be resolved through direct communication.

  • Email: support@a11111.biz
  • Live Chat: Available 24/7 in Bengali
  • Response time: within 2 minutes (Live Chat)

If an issue cannot be resolved through support, a formal complaint may be submitted to a11111's licensing authority.

Where following the terms is easy

How to get the best experience on a11111 without violating the Terms and Conditions.

👤
One account, one identity
Register with your real information and create only one account. Multiple accounts are strictly prohibited and may put your account at risk.
Complete Your KYC in Advance
Complete your KYC before making your first withdrawal. This allows you to withdraw instantly at any time.
🎁
Read the bonus terms first
Read the wagering requirements before claiming any bonus. a11111 keeps things simple and fair – a 3x wagering requirement is all it takes.
💳
Use Your Own Payment Method
Always transact using your own name or registered payment method. Do not use another person's mobile number.
🛡️
Keep Your Password Safe
Never share your account details with anyone. If you have trouble logging in, contact a11111 support – anyone asking for your password is attempting fraud.
⚖️
For disputes, contact support first
If you encounter any issue, contact support directly. a11111 is committed to providing a fair resolution every time.

Terms & Conditions FAQ

The most frequently asked questions.

The minimum deposit at a11111 depends on your chosen payment method. You can get started with as little as ৳500 via bKash, Nagad, or Rocket – and the welcome bonus applies to deposits from ৳500.

The minimum deposit via bank transfer is ৳1,000. For crypto deposits, the minimum is 10 USDT.

Start with ৳500 and your welcome bonus could bring your balance up to ৳1,250 — a great way to kick things off.

Yes, a11111 has its own Android app. It cannot be downloaded directly from the Google Play Store due to store policy restrictions on gaming apps. However, you can log in to the a11111 website and download the APK file directly.

To install the APK, go to your Android settings and enable "Install from unknown sources." iOS users can open the site in a mobile browser and add a shortcut to the home screen — the experience is just like a native app.

The app is lightweight and runs smoothly even on slow connections. Update notifications are delivered directly within the app.

Done reading the terms?

Join a11111 safely

Open an account, accept the terms, and enjoy a 150% welcome bonus.

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